Step 1. The Basics
EKM knowledge base (from EKM's Freshdesk help centre)
When you have completed this Guide, you will have cleared the cache, cookies and temporary files from your browser. If you are finding it challenging to ...
Mon, 12 Oct, 2026 at 4:40 PM
Have you logged into your EKM online shop and found that you can't use your Edit Buttons, and some parts of the back end aren't responding to you? ...
Thu, 8 Oct, 2026 at 3:43 PM
When you are creating and managing your EKM online shop, it’s important that you test it regularly to ensure that the customer experience is a good one. To...
Mon, 12 Oct, 2026 at 4:40 PM
When you have completed this Guide, you’ll understand what a VPN is and how it works. What Is a VPN? VPN stands for Virtual Private Network, which is use...
Thu, 8 Oct, 2026 at 3:43 PM
In this guide, you’ll learn how to use the EKM chat assistant to help you quickly discover the answers to your questions when setting up and managing your E...
Thu, 8 Oct, 2026 at 3:43 PM