Your Account
EKM knowledge base (from EKM's Freshdesk help centre)
In this Guide, you can learn how to cancel some or all of your services with EKM and preserve any of your information where applicable. It is important for ...
Mon, 12 Oct, 2026 at 4:46 PM
Our Customer Support Team can help you complete the steps to populate and design your EKM online shop. They’re available from 9 am - 5.30 pm on weekdays, a...
Thu, 8 Oct, 2026 at 3:48 PM
After completing this guide, you will understand how EKM’s Evolution service works, how to request it on your own EKM online shop and how to approve and de...
Mon, 12 Oct, 2026 at 4:46 PM
When you have completed this Guide, you will understand how EKM’s Evolution service works, how to request it on your own EKM online shop and how to approve ...
Mon, 12 Oct, 2026 at 4:46 PM
After completing this Guide, you will understand how EKM’s Evolution service works, how to request it on your own EKM online shop and how to approve and de...
Mon, 12 Oct, 2026 at 4:46 PM
When you have completed this Guide, you will have successfully upgraded your EKM online shop to the EKM Evolve tier. Caution If your EKM online shop has...
Mon, 12 Oct, 2026 at 4:46 PM
In this Guide, you’ll learn how to reset the password for the email address you have set up on your EKM Domain. 1. If you have email addresses within your...
Mon, 12 Oct, 2026 at 4:46 PM
When you have completed this Guide, you’ll know how to reset the password on your EKM online shop. Sometimes you may need to reset the password on your EKM...
Mon, 12 Oct, 2026 at 4:46 PM
Step 1 - The Basics Here, you'll find a range of guides that cover the basic practices you need to be aware of while you build your EKM online shop. ...
Thu, 8 Oct, 2026 at 3:49 PM
In this Guide, you can learn how the platform calculates turnover when determining the service tier your EKM online shop is assigned to. On the EKM online ...
Mon, 12 Oct, 2026 at 4:46 PM