Step 13. Aftercare
EKM knowledge base (from EKM's Freshdesk help centre)
In this Guide, you can find out how to obtain an additional EKM online shop and how to access your new account going forward. In this guide How do I cr...
Mon, 12 Oct, 2026 at 4:45 PM
When you have completed this Guide, you will have looked at the different ways it is possible to incorporate foreign languages into your EKM online shop an...
Mon, 12 Oct, 2026 at 4:45 PM
In this Guide, you’ll learn where to access EKM Community, our Facebook Group filled with other EKM online shop owners and EKM Team members where you can le...
Mon, 12 Oct, 2026 at 4:45 PM
When you have completed this Guide, you will know how to submit Feature Requests to the EKM Development Team. At EKM we have a dedicated Development Team...
Thu, 8 Oct, 2026 at 3:48 PM
When you have completed this guide, you will be aware of any changes you need to implement on your EKM online shop in order to comply with the GDPR legisla...
Thu, 8 Oct, 2026 at 3:48 PM
If you use Google Tag Manager or Google Analytics on your EKM online shop, it is worth knowing about the properties that the EKM online shop platform uses. ...
Mon, 12 Oct, 2026 at 4:45 PM
In this Guide, you will learn how to identify if your EKM online shop is using mCommerce. What is mCommerce? mCommerce is the name of the theme given to E...
Mon, 12 Oct, 2026 at 4:45 PM
In this Guide, you can learn how to embed some third-party code into your EKM online shop. Caution You cannot integrate payment methods in this way. You ...
Mon, 12 Oct, 2026 at 4:45 PM
When you’re in the process of building your EKM online shop, you may want to change the name from what you entered into the platform when you first opened y...
Mon, 12 Oct, 2026 at 4:45 PM
In this Guide, you can learn how to request an Image Download - a zip file of all of the Product, Category and Design Images from your EKM online shop. The...
Mon, 12 Oct, 2026 at 4:45 PM